- When Tesla needed to ease concerns about road debris causing fires, Tesla added a titanium shield. It worked. No more chatter about fires.
- When Tesla needed to ease concerns about service, Tesla added Kenny Handkammer from Formula One. It worked. No more chatter about service.
- When Tesla needed to ease concerns about drive unit failures, Tesla added a longer warranty. It worked. No more talk about drive unit failures.
- Now Tesla needs to ease concerns about general quality control. Tesla will add ___________ (fill in the blank). TeslaMondo predicts another warranty tweak, or a poach from Toyota QC.
UPDATE: Musk is tweeting that the CR survey includes a lot of early production cars with issues long since resolved, and he’s pointing out the service quality rating and customer retention. All valid, but are they enough to ease jitters for more than a day?